All Customer Service FAQs | Masseys - Stoneberry You can also contact the customer care relations department to inquire about the status of your Which is meyer corporation, so I call meyer corporation StoneBerry is giving you 10% off online orders. I have to say I have been buying from Stoneberry for about a year now and have not had a single problem with my orders or the merchandise. LE20 Believe it or not, even small stores have to deal with people attempting to use stolen credit cards to purchase merchandise and for items that wouldn't always be expected. Alert: this is your last chance to save. If you are looking for the latest discounts and promotions, check out the sale offers on the Stoneberry website. Become a verified brand rep for Stoneberry and amplify your brand's voice on Knoji. Often it won't even be something that makes sense billing a business and shipping to a house, it will be something odd like a mobile home shipping something expensive to a nice house. A peice of s*** company get approved for one thing then they say the ship the order and then get a Email saying they are out and so try to order something similiar but now they want a down payment for the same thing dont waste the time. New specials are here. Can't shop by phone at stoneberry access denied you can't Google stoneberry access denied! Other terms and conditions apply. You can make a purchase online 24 hours a day, 7 days a week. For affordable devices, including phones, TVs, cameras, and iPads, turn to Stoneberry. Try Code. 100% Easy. Stoneberry Order Status | Track & Trace Your Stoneberry Parcel Yes the curtains were a thinner material but I was satisfied and are using them. Quality is remembered long after price is forgotten. The USA TODAY Coupons team has added an image below to help you in case there is any confusion. Or, end up in the same neighborhood as Jimmy Hoffa! If your order is cancelled before shipment, a notification email or letter will be sent containing cancellation information. I called to ask if it could be applied to my current order and was told my order had already shipped and the coupon could not be applied. Approved orders are processed and shipped as soon as possible. * Available while stock lasts. Based on our last check on February 2, 2022, Stoneberry was not offering free return policies. Change, remove or add an item to an order. We use dedicated people and clever technology to safeguard our platform. * For full Terms & Conditions please see the website. Misspell my granddaughter last name on her graduation pillow. I could probably get passed a 30 down payment for shipping, not 60. Prices subject to change without notice. It never came that day. In order to better serve its customers, Wisconsin-based Stoneberry claims that all of its customer services are given by Americans. Cancel Order | Customer Service | Fifth and Glam - Stoneberry SCREW STONEBERRY!!! F100 Change, remove or add an item to an order. Shop and save up to 30% on furniture items at Stoneberry. I highly recommend Stonberry to anyone. I applied for credit they said I was approved for 750.00 dollars placed a order it took 10 days before they finally sent a email saying they couldnt process my order and it was canceled. My name is Debra Butler, can u tell me if my order has been shipped out. I emailed customer service who assured me everything was good. x. Unlock year-round FREE SHIPPING. Now, isn't that a great deal! Get extra savings even on clearance. * For full Terms & Conditions please see Stoneberry website. They use Fed x. Easy returns, I've never had to call customer service for anything. Be the first to hear about new offers, discounts, and promo codes from Stoneberry on their social media accounts. CT15 * Selected items only. RSHP Hurry before this sale is gone. 4) Turn off your VPN when placing the order. We understand not wanting to use a regular email address in an attempt to prevent spam, but if the domain doesn't exist or the address looks odd we might just cancel it, especially if other information is fake and we can't contact the person from the order with the given information. and more today! First time customer treated like first class citizens! I have been ordering from Stoneberry and other "affiliated online stores" (i. e, Masons, Massys, etc) for a number of years. So just writing 1 brief line about why these don't match up goes a long way. Very few of these orders will have a comment, or if they do it's something nonsensical and odd like "hey I'm excited for your product" or something, usually in worse english, that makes it much more obvious it's a fraud order. Phone Number: 1-800-704-5480 Contact Email: service@stoneberry.comSupport Timing: 6 a.m. to Midnight (CST), 7 days a week. They have very bad, misleading, shady business practices. Finally a week goes by and Monday I email again, the package was obviously stolen off the dock before FedEx could scan it or FedEx themselves took it. Sign Up To The Newsletter For Special Offers and Promotions. But. Courier IT Parcel Delivery Online Tracking. I ordered rugs and in time figured didn't get the I got a bill for 2 sets rugs I called and was cooperating with them I sent in 3 tracers 1 they got and was told got cleared up and would let me know I finally called to find I was put in collection unfairly and the repercusion of it is they closed my mason sgjhoe acct that was in good standing I hv l Cancel Order | Customer Service | Mason Easy-Pay - Stoneberry We researched this on Feb 2, 2022. Prices subject to change without notice. Show Code. They take advantage of people who are already having a hard time. Saving money while shopping at Stoneberry is possible with these tips and suggestions: Stoneberry top priority is to satisfy their customers. You must go to the manufacturer for the warranty which means it will cost you money to resolve any issues you have with a product. How do I cancel with Stoneberry? Stoneberry denied me credit. Check out the details of this offer. In the advertisement it clearly shows lighthawk neon mini and says lighthawk neon mini, but threr selling the lighthawk neon micro mini totally different drone, it's way smaller and a peice of crap.. The cost of return postage is borne by the customer. If it's for a summer home, tell us. Shop and save up to 25% on health and beauty at Stoneberry. Don't waist your time on stoneberry shop finger hut at least you'll actually get your order! To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. GO40 You will see new markdowns for even more savings. In most cases, the box is located at checkout. Stoneberry Please wait while we fetch the details of your offer. Yes, you can amend or cancel your order by calling one of Stoneberry customer service representatives as long as the order has not yet started processing. How do I contact Stoneberry customer service? However, there are situations that are not visible until the order begins our shipping process. Stoneberry Reviews | Read Customer Service Reviews of stoneberry.com She informed me that it's stated on their return policy. Last chance to place an order before it's out of stock. They sent I'm struggling to pay rent, utilities, and eat. Buy now, pay later with Stoneberry Credit! So why would a legitimate order be confused with fraud? Does pending shipment meab my order was approved? TVAC Show Code. If you follow what the article says, things will be much smoother for all involved. With ebay & Amazon you dont't need silly password crap to inquire about things! Even Target would have given me the adjustment! * Available while stock lasts. They qualified me for 750 bux credit up front BUT I don't believe I'll get to "use it" Stoneberry given how P=Poor your web and phone service are so BAD! Protect Consumers from fraudulently being abused like this ever again. Stockton California 95206 Im an active customer. MY credit has not changed in years since my first order from Stoneberry years ago and my credit report/score is still good and Stonberry does not "Provide" a "specific" reason, (as required according to the Consumer Credit Protection Act), as to why the item was cancelled (it is vague to say the least and I have a right to know the "Specific reason(s)" for their decision Also, I tried to call them this morning and I was on hold for over n hour and was not able to speak to anyone there at Stoneberrys, ridiculous What kind of business does that to customers, I mean I haven't done anything or said anything out of the way to any employee there, so what's up? Wtf! Can I edit or adjust my Stoneberry order? Terms and conditions apply. What is the official website of Stoneberry? Surprisedly my order was canceled like how? Save and get up to 50% on electronics items at Stoneberry. Shop and save up to 60% on clearance at Stoneberry. I have $189.00 in available credit. I'm really pissed about this. Not valid on purchases of gift cards, previous purchases or redeemable for cash. Check the, No. When I told the supervisor what the gentleman said to me she thought nothing of it. No where on the website that statedYou are responsible for any item to be returned! Once your order begins processing, we are unable to: Cancel an order. I returned it to them they never got it back.. they won't give me back down payment.. they expect me to still pay them I don't have the item.. (see attachments/photos). They didn't charge me tax on the $600 order but charged tax on the amount I owe them for shipping. It is possible to get a better deal on products. Added on 01/24/2023 Expiring in 02/17/2023. Then they sent me terrible defective products and I had no other choice just to send everything back in order to get a refund. I use only wooden spoons and rubber spatulas in my good cookware. I have been ordering from Stoneberry and other "affiliated online stores" (i. e, Masons, Massys, etc) for a number of years. . Running shoes SALE Item said shipped however after 3 days the package was still never scanned as being picked up. Tip for consumers:I ended up ordering off of Fingerhut, this company Stoneberry is a scam. * For full terms and conditions please visit the Stoneberry website. Grab this bargain offer before it expires. If it's a legitimate order it will likely be placed near to either the bill or ship to address even from mobile since most people live near to where they work. New markdowns. Ordering. Time to grab an offer for saving more. You will need this code in order to get a percentage removed from your total order cost in the checkout section at Stoneberry. I kept the plastic bags on the pots and pans to keep them from scratching each other in the cupboard, they are in a corner cupboard with no other pots. Being disabled its difficult to get people to go to the post office or to take you therefore you are stuck with products you don't want but expect for you to pay for. www.stoneberry.com, UPS My Choice is a free service offered by UPS that allows you to take control of your deliveries. Based on our last check on February 2, 2022, Stoneberry was not offering in-store pickup. $100 off. I ordered an item from stoneberry September I put down payment .. HN15 Show Code, U7T6 One thought that may cross your mind is that someone could look at this and use this to commit fraud better, except legitimizing the information takes too long when time is working against the person using a stolen credit card. Here today, gone tomorrow. Its great to have a site like this. Show Code. Our website is updated with the most recent Technology & Electrical, Fashion, and Watches and Jewellery coupons, deals that are currently going on, and multi-buy promotions. Step 5: It is easy like 1-2-3 to save money with USA TODAY Coupons! Offer Not valid in stores. Only reason I applied is because I have 0 credit and am trying to build my credit. Claim the offer before it expires. * Available while stock lasts. Contact customer care for any question. I am done. EECE You're going to like the offer. Stoneberry is home goods store that is headquartered in Wisconsin. I place two orders with them and was told I need a deposit. Show Code, lzb1 order. Certainly never bought anything from them. No payment details. The Following Brands Are Also Popular With Stoneberry Customers: Up to 60% Off Clothing, Shoes + Bags at Stoneberry, Up to 25% Off Health and Beauty at Stoneberry, Up to 45% Off Home Decorations at Stoneberry, Sign Up To The Newsletter For Special Offers and Promotions at Stoneberry, Up to 30% Off Furniture Items at Stoneberry, Up to 25% Off Selected Health + Beauty at Stoneberry. All of their items are overpriced and they don't ever offer free shipping like most other companies. I've never had to pay for shipping on returning anything! Issue List. Whenever Stoneberry has a sale/promo, USA TODAY Coupons has your back and offers discount codes to redeem at Stoneberry. Last chance. Tip for consumers:Don't do it. Don't buy them if u have any ocd tendencies, like me. Im so unhappy and I feel so screwed! I received a letter from them dated June 9 telling me they need a copy of the death certificate. The interest and late fees are high. My payments have been on time, this company is such a rip off. We've had a few orders where everything looked fine, except the email was something odd, we shrug and send the package off, but next day we get a call from the guy in the order saying it was fraud. Cancel Order | Customer Service | K Jordan I got new jeans that not fit small that size 12. Extra savings % applied to reduced prices. High-fashion women's clothing. You will be paying double what the product is worth. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Stoneberry. * Cannot be used in conjunction with any other offers. Page 206, 448939. This complaint was posted by a verified customer. I got with customer service to get the proper instructions to send back and assure I would get my refund ofb$180. Approved orders are processed and shipped as soon as possible. * For full terms and conditions please see websites. They claim its a credit account but even if you pay on time and complete the purchase they will not report it. You are getting something very special. If your order requires a down payment, and you are no longer interested in receiving the item, cancellation is not necessary. Promo codes cannot be combined. Late March 2023 23B024B * See Page 144 STONEBERRY CREDIT ! My last order was for a tablet. 100% Easy. TSG Commerce, Inc. in association with USA TODAY, a division of Gannett Satellite Information Network, LLC. Order cancelled. Check the, Yes. There is no account number on the website. Take advantage of this offer and get discount price. Find your favorite in the new arrivals. Why was my order cancelled? What other shipping & returns policies does Stoneberry offer? They do that to mess people's credit up from write-offs and collections. Stoneberry is a nice online site that has a big selection of products from clothes shoes electronics to bedding. Items being returned must be in brand-new, unused condition. has my order been shipped? But no, because stoneberry doesn't care about customers especially new ones. You are getting something very special. How do I track my package from Stoneberry? You may check your order status online anytime by visiting the Order Status page and entering your order number and billing zip code. I really don't know why all these other people are reporting the problems I am reading. "Our decision was influenced by information obtained from the consumer reporting agency listed below." However, I never received any confirmation. 2023 Trustpilot, Inc. All rights reserved. Den of thieves! Fraudulent orders will often have IP addresses that don't match where the order is billed or shipped to, and it's likely the IP is either where the person with the stolen credit card is or the IP is just set to a random place in the US. View details. Be sure to include your name, order confirmation number or anything else you think could be helpful, and we'll email you back with an answer within 24 hours. Click to see what's trending. You will now need to paste the code that you have previously copied into the ENTER PROMO CODE box which should be available at the checkout. Show Code. This is a scam company! On each purchase, a single promotional code may be used. Buy Now Pay Later | Shop Home Trends, Furniture, Toys, Electronics, Jewelry & More | Stoneberry Online credit shopping is easy with Stoneberry Credit! Sometimes orders on web stores get cancelled or delayed and it isn't always clear why. Shop and get up to 60% on clothing, shoes + bags at Stoneberry. ME15 They just want your information to sell it, Products used:I ended up ordering off of Fingerhut, this company Stoneberry is a scam. How many days do I have to cancel? You may check your order status online anytime by visiting the Order Status page and entering your order number and billing zip code. You can use Stoneberry coupons to unlock discounts at their website. * Discount automatically applied at checkout. 2) If different addresses are needed, include the reason in the order comments. The Convenient Way to Ship Packages. To order online, simply add your favorite items to your shopping cart and click Check Out. CT47 Some people will contact the website, but many will not and never figure out the answer. Tip for consumers:TIP..never shop at Stoneberry. The sale just launched. No return lables. Cancel Order Yes, as long as your order has not begun processing, you can cancel your order online from your Order History page or change your order by calling our Customer Service Representatives. We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. They allow thieves of identity theft to use your identity, purchase goods sent elsewhere and Stoneberry will attempt to extort you for money! A warranty should fully cover defective merchandise! Don't miss out. Stoneberry is so poor they didn't even ask me why I sent it back I made an order and ordered some items from Stoneberry. I ordered the projector a couple weeks before Christmas and I have not received anything yet Michael Ray , 1941 Pisa Circle . If it happens again, you will be fitted with some concrete shoes. Yes, Stoneberry does allow order changes & cancellations. Stonberry does not carry any warranty for rachel rays products and many other products they sell. Cookie Policy. Show Code. Because I had not received a bill by that date I called the customer service dept. Through the usage of their Stoneberry Credit system, Stoneberrys major objective is to make its customers purchasing experiences cheap and convenient. Watch here for the latest and greatest offers and savings! This review was chosen algorithmically as the most valued customer feedback. I ordered some headphones and infrared thermometer which was shipped separately. Get this offer right now. * Offer valid for a limited time. I will be NEVER AGAIN order any clothes cause small and not fit that not true. I'm so done using Stoneberry I had placed and order in for some stuff and then outta nowhere they canceled the order and I'm like why is they keep canceling my order this like the 4th order they den canceled on me and not saying why on there got an email saying we were unable to process ur order so I called and asked why and the lady said because I have to send in proof of residency and I'm like are u serious right now I have to send it tht in order for y'all to re process my order that y'all canceled I'm not sending them nothing I didn't have a problem with the first items I had ordered and now they been canceling my ordered and stuff I'm like really but yet they keep giving me a credit limit they gave me a credit limit of $750.00 I'm not even go touch that I'm not even go use it after I make my first payment of $9.99 I'm done using them and then I had to make a down payment of $7.63 for an order which I did and then they sent me a letter saying I have to make another down payment of $7.63 I'm like they already got that down payment so why is y'all trying to get extra money outta me not using them no more I'm done with them. For example, Get 20% Off Your First Order at Stoneberry then scroll up to click on Get Code to see your promo code. As of February 2, 2022, Stoneberry does allow modification & cancellation policies.
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