metalplex customer service

Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. The customer will be automatically refunded through the original payment method. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I ended up using small brads instead, which worked perfectly. Still waiting. Metaplex I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." Item will need bending back to get flat. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! Anyone can write a Trustpilot review. Perfect center piece for our fireplace. Ordered the elements in the round shape. Dawn B. Arlo | Support | Contact I will say that Im totally pleased with it. METALPLEX: Top 13 Products from Wall Sculptures Brand - FindThisBest We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. Not seeing something perfect for you? Metalplex was absolutely AMAZING. I love this company. Out of Stock. When you contact them they say it should go out "this week" but doesn't. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Niceeee, I wish I had gotten a bigger size tho. I certainly would never send a product like that out to a customer. Refunds will be charged back to the original form of payment used I haven't seen anything like it. Thanks MetalPlex! We have a new review. No communication, no tracking updates. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. Here is why you should get it now: Awesome, right? In between the twometal cut-outs,weuse wireless LED strip lighting. Beautiful picture of wolf. Metaplex is a platform for NFT creators and developers on Solana. Instead of making the address I ordered they sent my home address instead. I ordered on 9/25 from the company a mountain range of ********. 14 days later the tracking label has been printed not shipped. Required fields are marked *. Took a while to ship, but it is a busy time. I ended up having to file a dispute with my credit card company. I received it today, 10/27, finally and it's broken. Custom order I am very happy with. They are all beautiful. I have reported their fraudulent activity to ****. Thanks for the great product. Great company to do business with. Great quality tabs fast shipping. Well, add one more victim to Metalplex's deceiving advertising! Disappointing for the price paid. They then provided me with a *** tracking number that only stated that "Label Created". Or at least make an effort to correct the problem and send the customer what they ordered and were expecting to receive. The customer service was outstanding.. very good communication. I have been wanting a bigger piece for my room but was scared about the weight of it. - Black / 12 Feb 17, 2023. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. See the delivery FAQs for details on shipping methods, costs and . No communication, no tracking updates. Thank you for your understanding. Thank you so much for making something to complete my wall! Big but still light weight and seems easy to hang. Thank you!!! Sent 3 e-mails and haven't heard MetalPlex is an Austin, Texas-based manufacturer of wall decor. They create a mailing label but never send the product. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Name Address Sign turned out just as I had desired! Wonderful product, got it pretty quick. Thank you! A beautiful touch to any homes interior decor. I've had it a couple weeks, but waited to get Christmas stuff off the wall. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. A wonderful piece and customer service! Thank you Metalplex for working with us and making our vision come to life! Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Common. Can't wait to see it hung!! Thank you! With Surfshark, this is not happening. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Horrible, horrible, horrible. It was packaged well, but still got slightly bent at one end during the shipment. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. It is also an important way to save money. Thank you! I was able to straighten it out though and as you can see it looks great! It was packaged well, but still got slightly bent at one end during the shipment. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). Easy to hang - we used Command Strips. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Thank you!! will go good with the other grey in my room. The colors are so much more vibrant and beautiful in person. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Valid. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. We did order a surprise box and it looked like a truck ran over it during the shipping process. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. It took over two months & several emails to get my complete order. We gathered the most favorable Discount Code 48, so you don't have to. Nice extra touch! Oct 08 2022. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. They replaced and shipped the item at no additional cost. General customers can get the free standard shipping service with a valid coupon. This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! The foam is not visible, but maybe the metal would have been too heavy. Sign Up to our site and follow us! Surfshark has a super powerful antivirus program. Arrived just as expected, perhaps better :) and very speedy shipping. This organization is not BBB accredited. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. See BBB rating, reviews, complaints, & more. The shipping is slow but worth the wait! The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. My husband and I are having a cabin built and have had numerous pieces made by them. We've been asked over and over again what are the most effective ways to stay safe online. Please let us know the address and name that you would like, for example: Smith 323. Love this sign! Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. My husband and I love it! Company (Metalplex) does not deliver. Thanks for the great product. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Your email address will not be published. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. This is either a serious lack of quality control, or just laziness. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Get free shipping and 60-day returns by the ways of becoming a member. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! Arrived Damaged and VERY cheap material. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Like the brushed silver. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Perfect adddition to my office space. Looks great and great quality. But when I contacted customer support they responded quickly and reassured me it was on its was. Discounted shipping rates will generate automatically at checkout for international buyers. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. -****. They need to really step up their customer service. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Super fast service too! I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Items arrived 14 days after their original "delivery date" and one of the items was missing. Kicking myself nowwww!! The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. I tried emailing and calling, no response to my email and their phone line is just a message machine. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. This was purchased as a housewarming gift, so sent directly to recipient. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . I had to spend about 20 minutes in my workshop doing this myself. Suggested companies are based on peoples browsing tendencies. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be The Coupon of MetalPlex can save you money when buying Cellphones. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Love MetalPlex Customer Service too!! Items Per Page. It looks like a wall decal it's so thin! This legitimate data privacy tool officially requires brokers to remove your data on your behalf. We also ensure all reviews are published without moderation. Packed well. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. It took a very long time to receive our E,. Fantastic artist and seller! (Mountains above Boise) I can see other purchases in my future. Very pleased with how it turned out! Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Metalplex Private Limited - Authorized Wholesale Dealer from Shankar I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order.

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